We are specialist Property Insurance Brokers and worked closely with Jo on the Property Insurance of a large Investment Portfolio over a period of four years. During that time, Jo’s in-depth knowledge of the portfolio, responsiveness and excellent communication made both the placement of insurance and claims administration straightforward and a pleasure to deal with. She acted as an effective interface, where appropriate, between ourselves and the tenants on issues such as premium recharges, claims and the implementation of Insurer’s requirements. This all helped ensure that the portfolio was adequately insured and that any claims were settled promptly and to the satisfaction of all parties.
Associate Director, UK Retail
Arthur. J Gallagher Insurance Brokers
Jo was responsible for the management of the building we occupy for a period of six years. During this time she really did deal with every problem we had – from a leaking roof to a leaking toilet or any issues with rent invoices or service charge matters, we always had total confidence that if we ever did have a problem she would do everything she could to solve it – usually with a smile on her face!
Director, Four Group
I have worked with Jo for over 8 years, in her previous role as Portfolio Manager. As a solicitor dealing with property management and disposals, it helps us hugely to work with a client who is both proactive and on top of key issues. Jo ranks up there as being one of the best people that we have worked with. Jo is personable, focused, well organised and is proactive and intelligent in her dealing with tenants, occupiers and suppliers, so as to drive efficiency and enable us to get the deal done. Jo is a real asset to good property management.
Real Estate Partner,
Hilhofstetter Solicitors, Birmingham